Terms & conditions at Gantkofel
Important
- On the day of arrival, your room will be available from 2 p.m. On your day of departure, your room must be vacated by 10 a.m. If you cancel your evening meal ahead of time, we will reduce your rate for that day by € 10. Prices for B&B on request.
- Cancellations are regrettable, but can happen. Please let us know in advance so that another guest can take advantage of your room. Cancellation Policy: the right of withdrawal as laid down in the Consumers’ Code is not contemplated – however, we are willing to apply the following conditions for withdrawal:
within 30 days prior to the arrival date 0% from the total price
from 29 to 15 days prior to the arrival date 30% from the total price
from 14 to 6 days prior to the arrival date 50% from the total Price
- Please note: we don’t accept cheques. You can only pay cash or by credit card. According to Italian law, we are only allowed to accept cash payments below € 4.999,99.
- Our hotel is a non-smoking facility. Please smoke outdoors only.
- Bookings are only valid, if you have received a written confirmation from us.
- Unfortunately, it is not possible to reserve a specific room category, which guarantees a certain floor, location or room number.
- Additional Guest Tax will be applied (2,00 € per night/person/children up to 14 free)
Mandatory information according to the
EU-Regulation N. 524/2013 of the European Parliament and of the Council
Platform for online dispute resolution for consumer disputes (ODR) to the
European Commission: http://ec.europa.eu/consumers/odr/